Vakratunda Hospital (“we”, “us”, “our”) is committed to protecting the
privacy and confidentiality of personal information shared with us. This Privacy Policy
explains how we collect, use, store, share, and safeguard information obtained through our
website vakratundahospital.com,
hospital services, and other interactions.
By accessing our website or availing our services, you agree to the terms outlined in this
Privacy Policy.
1. Scope of This Policy
This Privacy Policy applies to all individuals who interact with Vakratunda Hospital,
including patients, attendants, visitors, website users, employees, consultants, vendors,
and service partners.
2. Information We Collect
- Name, address, phone number, and email ID
- Age, gender, date of birth, and location details
- Medical history, diagnosis, prescriptions, reports, and treatment details
- Appointment details and service usage information
- Insurance and billing information
- Government-issued identification details, where required
- Employment-related information for staff and applicants
- Any information voluntarily shared through forms, emails, or interactions
Medical and health-related information is treated as confidential at all times.
3. Purpose of Using Information
- Patient registration, consultation, diagnosis, and treatment
- Scheduling appointments and providing healthcare services
- Billing, payments, and insurance or TPA coordination
- Communication related to patient care and follow-ups
- Internal administration, audits, and quality improvement
- Employment and human resource management
- Legal, regulatory, and compliance requirements
- Improving our website and hospital services
4. Consent
By using our website or services and by sharing personal information with us, you provide
your consent for the collection, use, storage, and processing of your information as
described in this policy.
You may withdraw consent by contacting us in writing. This may limit our ability to
provide certain services.
5. Sharing of Information
- Treating doctors, nurses, and healthcare staff
- Diagnostic laboratories and service providers
- Insurance companies and third-party administrators
- Government or regulatory authorities, when required
- Authorized vendors involved in service delivery
We do not sell, rent, or misuse personal information.
6. Use of Cookies
Our website may use cookies to improve user experience and analyze website performance.
Cookies do not store personally identifiable information.
7. Data Security
We follow reasonable security practices including restricted access, secure storage, and
confidentiality controls. However, no system can guarantee absolute security.
8. Third-Party Links
Our website may contain links to external websites. Vakratunda Hospital is not responsible
for their privacy practices.
9. Data Retention
Personal information is retained only as long as necessary or as required under
applicable laws.
10. Update or Correction of Information
To review or correct your personal information, contact us at:
📧 info@vakratundahospital.com
11. Changes to This Policy
Vakratunda Hospital may update this Privacy Policy from time to time. Continued use of
our website indicates acceptance of the updated policy.
12. Grievance Officer
For any concerns regarding your personal information, contact:
Grievance Officer
Vakratunda Hospital
📧 info@vakratundahospital.com
Last Updated: Feb 2026
