OUR HOSPITAL

Patient Rights & Responsibilities

We are committed to maintaining the highest standards of medical ethics, transparency, dignity, and compassionate care. Every patient has defined rights regarding treatment, information, and respect, along with certain responsibilities that help us provide a safe and healing healthcare environment.

Patient Rights

Right to Information

Patients have the right to receive complete and clear information about their illness, diagnosis, treatment options, potential risks, benefits, and estimated costs before proceeding with care.

Right to Consent

No treatment or procedure will be performed without informed consent from the patient or their authorized representative.

Right to Privacy & Dignity

All patients are treated with respect and confidentiality. Female patients are examined in the presence of a female attendant to ensure privacy and comfort.

Right to Equal Treatment

All patients have the right to receive appropriate medical treatment and compassionate care without discrimination of any kind.

Right to Access Medical Records

Patients may review their medical records and request copies as per hospital policy.

Right to Second Opinion

Patients have the right to seek a second medical opinion regarding their diagnosis or treatment plan.

Right to Discharge Summary

A detailed discharge summary must be provided at the time of discharge, including treatment details and follow-up instructions.

Right to Transparent Billing

Treatment charges are clearly displayed. Patients are entitled to receive detailed billing information.

Right to Grievance Redressal

Patients may register complaints or feedback at the hospital reception. All concerns are addressed promptly and fairly.

Patient Responsibilities

Provide accurate and complete medical information.

Follow prescribed treatment plans and hospital instructions.

Maintain hospital discipline and infection control guidelines.

Respect hospital policies and staff.

Make timely payment of bills as per consent and agreed terms.

Need Assistance or Appointment?

Our patient care team is available 24x7 to guide you.